GTA HVAC & plumbing

Missed-call text-back for GTA HVAC and plumbing shops

When you can’t pick up, CallCatch texts the caller your shop name and booking link, so a no-heat or burst-pipe call doesn’t quietly turn into someone else’s job.

Join the early-access waitlist

Why calls get missed on the tools

In a 1–10 tech HVAC or plumbing shop, the person who answers the phone is often the person under a furnace, in a crawlspace or driving between jobs across the GTA. Hands are busy, phones are in the truck, and the office line rings out. Nobody is ignoring customers — there just isn’t a free hand at the moment the call comes in.

Emergency callers dial the next shop

A homeowner with no heat in January or water coming through the ceiling isn’t leaving a voicemail and waiting. If nobody answers, the natural next step is to go back to the search results and call the next HVAC or plumbing company on the list. A quick text back gives them a way to reach you before they do.

How it works

  1. A call to your business number goes unanswered.
  2. The caller gets a short text, usually within about 30 seconds, with your shop name, your existing Cal.com or Calendly booking link, and “Reply STOP to opt out.”
  3. They book a time on the calendar you already use — or call you back.

No new booking system, no app for your techs. Just a missed call followed by a plain text.

CASL basics

  • Texts only go to people who just called your business number — a reply to their own call, not a marketing blast.
  • Every message identifies your shop.
  • STOP replies are honoured.

General information only, not legal advice.

Pricing and availability

$99 CAD/month with a 14-day trial, cancel anytime. Built for Ontario shops with 1–10 techs, starting in the GTA. CallCatch is in early access.

FAQ

How fast does the text go out after a missed call?
Usually within about 30 seconds of the missed call, so the caller sees it before they dial the next shop.
What does the text say?
A short message with your shop name, your existing Cal.com or Calendly booking link, and a reply-STOP opt-out.
Is this CASL compliant?
The text only goes to people who just called your business number, it identifies your shop, and STOP replies are honoured. You remain responsible for your own messaging; this is general information, not legal advice.
Do I need a new phone number?
Usually no. It works with the number customers already call. Setup is walked through when early access opens.
How much does it cost?
$99 CAD per month with a 14-day trial. Cancel anytime.
Is it available now?
Not yet. CallCatch is in early access, starting with GTA shops. Join the waitlist on the homepage and Marc Stevens will reach out.

Get early access

GTA HVAC and plumbing shops are first in line.

Join the waitlist