GTA HVAC & plumbing
Missed-call text-back for GTA HVAC and plumbing shops
When you can’t pick up, CallCatch texts the caller your shop name and booking link, so a no-heat or burst-pipe call doesn’t quietly turn into someone else’s job.
Why calls get missed on the tools
In a 1–10 tech HVAC or plumbing shop, the person who answers the phone is often the person under a furnace, in a crawlspace or driving between jobs across the GTA. Hands are busy, phones are in the truck, and the office line rings out. Nobody is ignoring customers — there just isn’t a free hand at the moment the call comes in.
Emergency callers dial the next shop
A homeowner with no heat in January or water coming through the ceiling isn’t leaving a voicemail and waiting. If nobody answers, the natural next step is to go back to the search results and call the next HVAC or plumbing company on the list. A quick text back gives them a way to reach you before they do.
How it works
- A call to your business number goes unanswered.
- The caller gets a short text, usually within about 30 seconds, with your shop name, your existing Cal.com or Calendly booking link, and “Reply STOP to opt out.”
- They book a time on the calendar you already use — or call you back.
No new booking system, no app for your techs. Just a missed call followed by a plain text.
CASL basics
- Texts only go to people who just called your business number — a reply to their own call, not a marketing blast.
- Every message identifies your shop.
- STOP replies are honoured.
General information only, not legal advice.
Pricing and availability
$99 CAD/month with a 14-day trial, cancel anytime. Built for Ontario shops with 1–10 techs, starting in the GTA. CallCatch is in early access.
FAQ
- How fast does the text go out after a missed call?
- Usually within about 30 seconds of the missed call, so the caller sees it before they dial the next shop.
- What does the text say?
- A short message with your shop name, your existing Cal.com or Calendly booking link, and a reply-STOP opt-out.
- Is this CASL compliant?
- The text only goes to people who just called your business number, it identifies your shop, and STOP replies are honoured. You remain responsible for your own messaging; this is general information, not legal advice.
- Do I need a new phone number?
- Usually no. It works with the number customers already call. Setup is walked through when early access opens.
- How much does it cost?
- $99 CAD per month with a 14-day trial. Cancel anytime.
- Is it available now?
- Not yet. CallCatch is in early access, starting with GTA shops. Join the waitlist on the homepage and Marc Stevens will reach out.