How fast does the text go out after a missed call?

Usually within about 30 seconds of the missed call, so the caller sees it before they dial the next plumber.

What does the text say?

A short message with your shop name, your existing Cal.com or Calendly booking link, and a reply-STOP opt-out.

Is this CASL compliant?

The text only goes to people who just called your business number, it identifies your shop, and STOP replies are honoured. You remain responsible for your own messaging; this is general information, not legal advice.

Do I need a new phone number?

Usually no. It works with the number customers already call. Setup is walked through when early access opens.

How much does it cost?

$99 CAD per month with a 14-day trial. Cancel anytime.

Ottawa plumbing

Missed-call text-back for Ottawa plumbing shops

When you can’t pick up, CallCatch texts the caller your shop name and booking link, so a burst-pipe or no-hot-water call doesn’t quietly turn into another plumber’s job.

Join the early-access waitlist

Why plumbing calls get missed on the tools

In a 1–10 tech plumbing shop, the person who answers the phone is often the one under a sink, in a basement or driving between jobs across Ottawa. Hands are wet, the phone is in the truck, and the line rings out. Nobody is ignoring customers — there just isn’t a free hand when the call comes in.

Burst pipe, no hot water and sump callers dial the next shop

A homeowner with a burst pipe, a water heater that has quit, or a sump pump that has stopped while water is coming in wants someone now. If nobody answers, the natural next step is to call the next plumber in the search results. A quick text back gives them a way to reach you before they do.

How it works

A call to your business number goes unanswered.
The caller gets a short text, usually within about 30 seconds, with your shop name, your existing Cal.com or Calendly booking link, and “Reply STOP to opt out.”
They book a time on the calendar you already use — or call you back.

No new booking system, no app for your techs. Just a missed call followed by a plain text.

CASL basics

Texts only go to people who just called your business number — a reply to their own call, not a marketing blast.
Every message identifies your shop.
STOP replies are honoured.

General information only, not legal advice.

Pricing and availability

$99 CAD/month with a 14-day trial, cancel anytime. Built for Ontario shops with 1–10 techs. CallCatch is in early access serving Ontario, starting with the GTA. Ottawa shops can join the waitlist; there is no set Ottawa launch date yet.

Also see: GTA HVAC & plumbing · GTA electricians · Hamilton & Burlington HVAC · Free missed-call text template · London furnace repair.

FAQ

How fast does the text go out after a missed call?: Usually within about 30 seconds of the missed call, so the caller sees it before they dial the next plumber.
What does the text say?: A short message with your shop name, your existing Cal.com or Calendly booking link, and a reply-STOP opt-out.
Is this CASL compliant?: The text only goes to people who just called your business number, it identifies your shop, and STOP replies are honoured. You remain responsible for your own messaging; this is general information, not legal advice.
Is CallCatch available in Ottawa?: CallCatch is in early access for Ontario shops, starting with the GTA. Ottawa shops can join the waitlist now; there is no set Ottawa launch date yet.
Do I need a new phone number?: Usually no. It works with the number customers already call. Setup is walked through when early access opens.
How much does it cost?: $99 CAD per month with a 14-day trial. Cancel anytime.

Get early access

Join the waitlist and the CallCatch team will reach out when early access opens for your area.

Join the waitlist